SHIPPING & EXCHANGE POLICY
Last Updated: January 28, 2026
Application: Truckiyard Mobile Application
1. Overview
Truckiyard is a digital software platform operated by M Analytics Solutions and supported by MFACTURE ANALYTICS SOLUTIONS PRIVATE LIMITED.
Our services are delivered electronically through:
- Mobile applications
- Cloud-based software systems
- Online dashboards and digital access services
We do not sell, ship, or deliver physical products.
2. Shipping Policy
Since Truckiyard provides only digital software services:
- No physical shipping is involved.
- No courier or delivery services are used.
- Access to services is provided electronically after successful account registration or subscription activation.
Users can access the platform through supported mobile devices and online systems.
3. Service Delivery
Digital service activation generally occurs:
- Immediately after successful payment, or
- Within a reasonable setup/onboarding period for enterprise or customized plans
In certain cases, activation may be delayed due to:
- Payment verification
- Technical maintenance
- Account validation procedures
- Third-party service interruptions
4. Exchange Policy
As Truckiyard does not provide physical goods:
- Product exchanges are not applicable.
- Replacement of physical items is not applicable.
For subscription-related concerns, users may contact support for assistance regarding:
- Account issues
- Billing concerns
- Service access problems
- Subscription modifications
5. Subscription Changes
Users may request:
- Plan upgrades
- Plan downgrades
- Subscription cancellations
Such requests are subject to applicable billing and refund policies.
6. Third-Party Platforms
If subscriptions or purchases are made through third-party platforms such as Google Play Store or Apple App Store, service delivery and billing may also be subject to the policies of those respective platforms.
7. Contact Information
For questions related to service access, billing, or subscriptions, contact:
Unit-5(A), Ground Floor, SDF Building,
Kinfra Advanced Technology Park, Ramanattukara,
Kozhikode, Kerala – 673633
Official Contact: +91 9381 525 252
Sales: +91 8891 900 365
Email: sales@truckiyard.com
